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    • Telephone Triage and Advice Instructor and Provider Courses

      The importance of implementing the triage methodology in a standard format cannot be stressed enough.
    • All clinicians using MTS Telephone Triage must have received the MTS provider or instructor training from a registered MTS instructor. 


      In order to book a place on a Provider or Instructor course, your service must already hold a TTA license or be looking to implement a license for the use of the TTA tool. To learn more about this, see the Licensing section above.


      There are two types of courses available: Instructor or Provider.


      TTA Instructor Course: £250 per person
      The MTS instructor course is aimed at senior clinicians with a minimum of 6-12 months telephone triage practice, and once completed will allow provider training to be cascaded in-house. The instructor course is delivered remotely over two 4 hour sessions or as a one day in person course. 


      The instructor course includes a copy of the TTA e-book for each candidate (Online courses only). 


      TTA Provider Course: £250 per person

      MTS Provider courses are aimed at clinicians new to the Manchester Triage System.


      The provider course enables clinicians to use the MTS in practice but does not allow for training to be cascaded to anyone else. 


      Provider courses require a minimum of 4 places to be booked. Bespoke provider courses require a minimum of 6 places to be booked. 


      Provider courses require a number of e-modules to be completed prior to your online session, so please ensure you leave enough time when booking your course. You may be asked to re-book another date if e-modules have not been completed prior to attending. 


      Please click here to direct you to the MTS Telephone Triage and Advice booking form.


      If you wish to discuss the possibility of arranging training locally at your service, please use the 'Contact us' form. 


      If you are based outside of the UK, there may be an established Manchester Triage Reference Group who can provide a local contact for MTS instructors – to see a complete list, click here


      If your country is not on the list, please contact us to discuss implementation and training.